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Welcome to the Columbia Auto Collision Center

Welcome to Columbia Auto Collision Center (CACC). We offer a full range of auto body and repair services. Our location is easily accessible from Howard, Montgomery, Prince Georges, Ann Arundel, Carroll and Baltimore Counties. We accept all types of insurance.

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Columbia Auto Collision Center
4.5
Based on 199 reviews
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Genesis Campos
17:23 03 Jun 20
After a very frustrating week of of calling around and not being able to find a body shop to fix my vehicle’s damages... from a car accident Columbia Auto Collision Center were able to help me out. Eddie along with his staff members were very accommodating on such short notice and very professional. My vehicle was ready for pick up within a few days without any additional stress or hassles. I don’t normally take the time to do reviews, but credit is given where credit is due. I would absolutely recommend this body shop and if the time comes again where I would unfortunately need any repairs in the future, I would pay the collision center a visit again. Thank you Eddie, and all of your staff for providing exquisite customer service!read more
Christion Williams
15:39 23 May 20
I would highly recommend this auto repair shop to anyone! Great customer service and very helpful, friendly! They do... great work for reasonable prices ! 10/10 !read more
Joseph Pickens III
16:15 18 May 20
I had my bumper replaced and a few other things done at the body shop. I got estimates from several other body shops... in the area, and CACC appeared to offer the best value. They did good work at a reasonable price and I am satisfied with how the new bumper looks.The reason I gave them four and not five stars is they were not very communacative nor responsive. The receptionist would always pick up the phone, but they wouldn't get back to me with the requested information. This is a fixable issue and I'm confident they could adapt to be better.read more
Alexandro Campos
15:30 28 Apr 20
I’ve been going to Columbia Auto Collision for 5 years. Work gets done right the first time i’ve never had to come back... for same repair. Eddie will go above and beyond to make sure your satisfied. Definitely the shop you can trust for any type of repairs. Highly recommended!read more
Brian Crowley
16:49 28 Mar 20
My friend recommended them after my front bumper and fender got dinged up. Eddie told me everything they’d do and even... called to update me on the situation. The results were great and I’d recommend a friend!read more
Ajla Topic
22:01 16 Mar 20
Horrible experience. Mechanics are rude and sexist and do not pay attention to detail. A chunk of my inside door handle... on my BMW was chipped and they did not even notice or saying anything. In fact they tried to blame it on me when I was just picking up my car from them and it sure was not there before! Owner is full of it too and experienced liar.REPLY: Wrong person. He doesn't even know which situation this is because he has so many issues. His presence on here and his responses prove my point as to what kind of person he is. Refer back to review. Story is real.read more
Bunky Mendell
12:00 13 Feb 20
Eddie is a very nice person. Very genuine. People friendly. His staff does great work and goes above and beyond.... Definitely would recommend.read more
Shivani & Mukul Agrawal
18:56 08 Feb 20
Absolute cheat - do not get fooled by the low prices - got a side mirror from him. The mirror had a camera. First of... all, he put in the mirror with no cover and told me all was done and took the money from me. When I told him about it, he said yes, he knows and he has ordered one for me. It came after 2 weeks. Also, the camera does not work to which he says that he sold the mirror with a camera and not a working camera. STAY AWAY FROM THIS CHEAT.read more
Noman Siddik
16:28 24 Jan 20
Best Auto repair shop in Maryland. Owner Eddy is very knowledgeable, professional and very friendly with the customers.... I have been came here multiple times, I am very pleased with his services. His advise will save your cost $$$$ and time. Strongly recommended for any Auto services, body works or mechanical jobs.read more
Helen J.
17:44 18 Jan 20
Eddie (owner) demonstrates care for his customers and the job was done in a timely manner.
Tashia Jones
00:03 15 Jan 20
Outstanding Customer service, the owner and staff are very knowledgeable and the price was great!!!! I will definitely... recommend my family, friends & co-workers. I will be back 1-14-2020.read more
sung kim
15:28 08 Jan 20
Excellent body work and customer service! I took my 2018 Toyota Highlander here after an accident. Eddie and his team... took great care of me and my car. It was my first time here, and turned out to be a great decision. If I ever need body work done again on my car, these guys will be my first choice.read more
Jeremy Gordon
14:03 03 Jan 20
Eddie did some work on my friend's car, and we were very pleased with the overall experience that he provided. Along... with his competitive pricing and solid communication, he stuck close to his timeline, and most importantly, did exceptional work on the car. I'd definitely recommend using him.read more
Chris Lunsford
04:01 10 Nov 19
Very friendly and I got my car back cleaner than I took it. Supremely happy with the quality of service.
Jordan Harris
23:11 06 Nov 19
I had a great experience with Eddie at Columbia Auto Collision. He is very honest and up front about his... recommendations. I had another auto shop estimate $1200 to fix a damaged bumper, but Eddie gave me a $350 repair estimate option vs replacing it for $800. He recommended the $350 fix. The repair looks great! Even his high end fix was still $400 cheaper than his competitors. I highly recommend this shop!read more
Kitty Chan
12:59 28 Oct 19
I recently had a minor accident that damaged the driver side door, so that I couldn't open the door from the outside so... I needed a new door shell. I am so glad I found Columbia Auto Collision Center to handle the repair. Mr. Tehrani was very courteous and treated me fairly throughout the process. He was also super kind, going so far as to give me a ride back home after I left my car there. Having searched online for expected costs of the repair, I found the estimate to be reasonable. Even when unexpected issues cropped up, Mr Tehrani kept me updated and worked with me so that my final bill ended up being very close to the original estimate. They even took care of some pre-existing cosmetic items, so my car looked better than it did before the accident. Though I hope I will not have to bring my car in anytime soon, I will know who to go to next time.read more
Faisal Pias
17:39 21 Sep 19
This body shop has the friendliest people I have met in the area. I needed a small repair done on my car’s trunk, they... gave me a very reasonable price and finished the work in less than 30 minutes.read more
Shahak Nagiel
01:40 04 Aug 19
I accidentally drove into my garage with a back door open, causing a small ding and some scratched paint. Went to one... body shop nearby that quoted me nearly $900 for a proper fix (which involved taking apart the rear bumper and blending the paint, etc.). Then I got a second opinion from Eddie, who was amiable and told me the right fix would take about $800, but he suggested just removing the ding and applying touch-up paint, which he said would be visible only upon close inspection, otherwise hiding the scratch and protecting the paint, for $150. I chose the latter.On the positive, the ding was removed convincingly, and the paint touch-up matched my car paint color nearly identically. On the negative, the touch-up treatment stood out pretty badly (noticeably raised above the other paint). I wasn't expecting showroom perfection, but this looked a little amateurish. The fix also took two full days (though he initially told me one). They failed to call when it was done; I had to call a few times to check in on status. When I went to pick it up, the office was somewhat of a mess; they couldn't find my paperwork or my keys. They eventually found the keys, but not the paperwork. Come payment time, Eddie just fished a number out of the air for the charge: $285, to which I asked what happened to the $150 estimate? He didn't remember that verbal estimate, but agreed to honor it anyway. At the end of the transaction, there were no receipts or any other paperwork. It was odd.My interactions with them were cordial, and Eddie is definitely a charming and friendly guy. But the whole operation feels unprofessionally managed, and the quality of the work was only so-so. I'm glad to see others have had good luck here, but I probably wouldn't recommend it based on my experience.read more
Aakash Savani
02:24 27 Jul 19
This place did an amazing job on my Car. Had a lot of serious side damage as well as a little rust, a dent, and new... grill (shoutout to Offie for doing an awesome job). The best part about this place though is Eddie. He’s honest, fair and really competitive for prices and never surprises you with anything. He’s great to work with and highly recommend him!read more
Jamie Escalante
13:46 04 Jun 19
I was in a major car crash and needed a lot of repairs done on my 03 Saab. Eddie and his crew were absolutely... phenomenal and very compassionate. The cost and efficiency are absolutely unbeatable and I will be using them as my main mechanics from now on!read more
Carlos Carranza
15:38 01 May 19
Beware! Mr. Eddie replaced my bumper and trunk and he and his staff did a poor job on the painting. The painting was... bubbly and he said he would fix it but never did. He would always tell me oh my boys aren’t here and give me a cheap excuse. I’m not satisfied with his service. I like transparency and honesty! If you didn’t want to fix the poor painting you did than you should have said so! It’s been almost 2 yrs since I took my car to him and he never fixed the poor painting his staff did. I do not recommend and until he fixes it this review will stay as is!read more
Kenny LG
15:06 30 Apr 19
I took my car here after someone backed into my passenger door. Eddie gave me an honest estimate and I was able to work... out with the other driver. When I received the car, the passenger looked great and you couldnt tell there was once a dent. The customer service was exceptional and very friendly. Would highly recommend going here for great customer service and great work. Thanks Eddie and team.read more
Heather H
23:07 04 Apr 19
Excellent customer service! They were able to paint over the scratches on my car within a few hours of when I brought... my car over, which was perfect for me. Also super transparent in terms of pricing. I’d definitely go to again!read more
Derrick B
00:35 30 Mar 19
Just fixed my wife's new white Explorer. It looks brand new for 2 reasons. One, they fixed the damage perfectly. Two,... they basically detailed the car! The car looks like it was waxed, tires shined, inside vacuumed and wiped down. They went above and beyond what they were supposed to do. Highly recommend and will go back in the future! Thank youread more
Yushan Bai
21:14 25 Mar 19
I first went to Eddie's shop after a small collision last summer, and I decided to use his shop as my main mechanics... after that. Eddie has a wonderful attitude toward customers. He is always respectful, passionate, and is patient enough to explain everything to me. There hasn't been any additional problems to the parts Eddie fixed on my 2007 car. Although I don't wish to see Eddie and his friends too often and spend more money on my car, it's been a pleasure every time.read more
Celeste Poley
00:47 12 Mar 19
FANTASTIC JOB--- 10/10 Would Recommend. They were incredibly accommodating of my hectic schedule, and the fact that I... had to change the service date due to an important meeting, which was a lifesaver! They were very reasonably priced, and very kind to me! The job that they did on my car was excellent. I am very happy with their work.read more
Nadia Stoddard
23:55 09 Mar 19
Literally thee best service I’ve ever received at an auto collision center. Eddie was awesome! He kept me updated on... everything which is HUGE when you’re dealing with cars and his customer service was exceptional! No complains at all. I will never go to any collision center again. They have gained my loyalty and trust. Thank you Eddie for all that you have done. You’ve made this process a lot less stressful. I hope to not see you again lol but if I’m ever in another situation like this, you’ll be the first to call.read more
Ryan Szczepanik
16:22 02 Mar 19
Had a supplement on my personal vehicle while I worked here and the owner Eddie kept all the money, while doing none of... the additional work. Ask for copies of any invoices for parts and see what you really get. The money went into Eddie's pocket when it got to your facility..read more
Maarij Khan
11:00 15 Feb 19
I needed to replace my bumper cover. Eddie gave me the best customer service in the whole process. Communicated with me... each day to let me know the status. The paint job on my bumper was flawless. I will definitely be coming back in the future for any other service.read more
Harold Blackwell
18:03 10 Feb 19
I needed work done recently on my vehicle because of damage to the front bumper. I decided to have it done by Columbia... Auto Collision Center on Berger road, primarily because of the outstanding work that they've done in the past. Once again, Eddie and his team did an outstanding job. The vehicle looks flawless. Please go see Eddie and his team as they are an extension of him with attention to detail and professionalism. Thank you "Columbia Auto Collision Center".Haroldread more
Morgan Newton
20:56 25 Jan 19
Eddie was awesome. Very understanding and courteous. My car looks brand new! I would definitely return to this shop if... I ever need anymore repairs on my car.read more
Ghost Town
19:40 23 Jan 19
These folks rule !!! I highly recommend them! They were all so nice and professional, and to be honest, I called too... much, haha, I was so anxious to get my car back, but not once did they seem bothered by me ( I would’ve been ;), and they worked so fast. My car was done so promptly, and it’s impeccable ! The work is wonderful !!! And my car was even clean! I truly cannot recommend this place enough, and if any of you there read this, thank you so very much!! I sincerely appreciate everything.- Ms. Brownread more
Tyressa Richardson
20:36 28 Nov 17
They Have Worked on two of my cars And and I am very pleased with they're work.They don't rush the job!Very... Professional And Honest!Good Prices!So far i have no complaints!read more
Rene Loeb
01:36 14 Nov 17
Eddie and his staff went out of their way to be sure my car was taken care. It was a delight to work with people that... care. The attention to detail and craftsmanship that went into the work on my car was outstanding. He also handled all insurance needs and kept me informed. I'm extremely pleased and would highly recommend this shop!!!read more
Mona Gobrail
17:58 10 Nov 17
Joel and Eddie have greated me as if they knew me before the minute I stepped in their shop , gave me an estimate in a... few mintues, and made me feel that my car will be in good hands. Joel stayed in touch with me by text messages and e-mails throughout the whole process to get the insurance authorization , he has even given me a rid to the rental car place after I dropped off my car at his shop , offered to pick me up from the rental shop when my car was ready to be picked up. I picked up my car and it was perfectly fixes as new. Thanks for all of your good work Joel and Eddie and keep smiling in the faces of the clients who come to you anxious about getting their cars fixed.read more
Beth Wilson
03:18 29 Sep 17
Very friendly staff, outstanding body work, and accommodating to my personal situation (they worked with me and gave me... the best price).I was very pleased with the service I received here. The work done on my wrecked vehicle was close to perfect, no evidence of ever having damage. The experience I had will definitely make me recommend Columbia Auto Collision Center to anyone and return if I ever need the work again!!read more
Ebony Thompson
02:52 11 Aug 17
Normally, I just take my services or goods and be done with a situation but the level of service I experienced from... Eddie and his staff was beyond my expectations. I found them from a google search after I scraped up my brand new 2017 Hyundai Tuscan. A cement pillar and I had a disagreement :-(. From the moment I called Eddie I swear I felt like I was calling a favorite uncle or other family member. He is such a kind, welcoming man. Once I brought my car in, I knew I was in great hands. His office staff was friendly and personable and very easy to talk to. Aside from the customer service, the work was GREAT! Not only did Eddie make sure they used new parts on my new car (insurance tried to fund "used" parts), he also gave a nice discount on direct payment and finished the work 2 days early because he knew I was paying for my rental car out of pocket. When I got my car back, it looked like it came right off the lot and I couldn't have been happier. Eddie and his team are fast, kind and efficient and I will certainly use Columbia Auto Collision again and recommend them with high regards. Thanks Eddie!read more
Gilbert Lewthwaite
15:57 15 Mar 17
Columbia Auto Collision Center gave my 1998 Jeep Wrangler a new lease of life. The frame had corroded so badly that... the lower rear suspension arm broke away. The first body shop I took it to said it needed a new frame, then said they couldn't find a frame or repair it. Eddie took a look at it and immediately said a new section of the frame could be welded in. He suggested doing both sides because the other side was also badly corroded. The job was done quickly, and an engineer friend tells me it was done very well. When I picked the vehicle up, Eddie had a gallery of work-in-progress photos on his computer to show me exactly what was done. I was most impressed with the friendly attention, mechanical work and the bill. I recommend Columbia Auto Collision without hesitation.read more
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